Last updated: May 26, 2025

Thank you for shopping at NIMSY. We do our best to ensure your complete satisfaction. If for any reason you are not satisfied with your purchase, you may be eligible to return or cancel your order under the following conditions:

Returns

You may return an item within 14 days of delivery.
Items must be unused, in new condition, and returned in the original packaging.
Once we receive and inspect the returned item, we will issue a refund to your original payment method within 7 business days.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).
Please contact us before sending any item back:
Email: service@nimsy.store
Live Chat: available on our website

Non-Returnable Items

- Personalized or custom-made products
- Opened hygiene-related items (e.g., kitchen items used with food)
- Items that have been used or damaged by the customer

Order Cancellation (Before Shipping)

If you wish to cancel your order before it has been shipped, you may do so and receive a full refund with no cancellation fees.
Please contact us as soon as possible to ensure your cancellation is processed before shipment.

Questions?

Feel free to contact our support team at:
Email: service@nimsy.store
Live Chat: available on our website

Business Location: California, United States